Have you heard? Accessity, formerly Accion, still serving Southern California!
Just so our readers can get to know you a little better, can you please give us a little background on who you are and what your role is at Accessity?
I’m Rosalinda Delgado, the business development manager at nonprofit lender Accessity. My role is to lead our business development team of five and develop ways to increase Accessity’s impact and relationships with community groups and other small business resources. Accessity offers small business loans from $300-$100,000 and a community of support and educational resources in four counties in Southern California: Imperial, Riverside, San Bernardino, and San Diego.
We know you were previously known as Accion serving Southern California. Can you please tell us more about the change to Accessity?
We are still the same organization that has operated in SoCal for the last 27 years with the same leadership, staff, and mission to empower small business owners. Our new name Accessity, intentionally combines the word “access” and “ity” from the word community. Our new logo represents the entrepreneurial spirit and a diverse community coming together to serve as catalysts for launching and growing businesses, as displayed in the colors and design.
Little Big Market gets BIG Results for Small Businesses!
Getting more clients and more business through the internet should not be an auction where only the highest bidder wins. Elle Poulus, the CEO and co-founder of Little Big Marketing based in San Diego, CA, is determined to level the playing field for small businesses with a proven system where even small mom-and-pop shops have the same chance as the big brands to win new business.
“The COVID-19 pandemic caused a shift in how customers interact with businesses. Online marketing channels are now used more than ever, and we see the effects of this phenomenon across all industries.” As the fastest-growing digital marketing agency in San Diego, Little Big Marketing has helped hundreds of local businesses expand their online presence to take over larger competitors and reach more customers than ever before.
Getting to know Chris Ramos
There’s nothing more frustrating than calling customer service and hearing a recording say, “Press 1 for this problem. Press 2 for that problem.” Why don’t they ever say, “Press 1 to speak with an actual HUMAN BEING!”?
One of the things that separates Primary Funding from our competition is that every single client gets a designated Account Manager.
Chris Ramos is one of our Account Managers and he’s also an actual human being.
Hi Chris! So, tell us, what is the most challenging part of your job?
Hmm. Well, there’s a couple parts that always present challenges. First, is the juggling of the clients in our portfolios. Answering emails and phone calls in a timely manner. I think another challenge is making sure that all clients get the same level of service, whether they’re our biggest client or one of our smaller ones. Personally, I know my personality can be, let’s say, a bit quirky. And so, when clients do reach out to us, I need to make sure, within myself, that I’m representing Primary Funding to the best of my ability. I try to put myself into my client’s shoes.
