We’re excited to share that Primary Funding is transitioning our operating platform for invoice factoring clients to the web-based tool FactorCloud, effective July 1. In line with our core value of continuous improvement, we’re always on the lookout for innovations that will enhance our clients’ experience, streamline funding requests, and make vital information more readily available.
“In FactorCloud, we’ve selected a team that’s agile and committed to working closely with us,” says Primary Funding President Richard Gendron. “It was important for us to partner with a company that allows us to weigh in on the software’s development and listens to and incorporates our insights as factoring experts.”
We regularly consult with our team and clients to hear their feedback when considering new features so we can continuously refine the tool and add the most value. Throughout our testing, we’ve received positive feedback about the platform’s features and benefits, including:
Clients can now access more reports within the system, allowing them to automatically schedule the delivery of the information they choose and track the progress of their funding requests in real time.
Through convenient drag-and-drop functions and other features, the streamlined software will eliminate the need for redundant, manual processes such as creating new forms or printing, previously required when making funding requests.
The seamless transition requires no additional action from Primary Funding clients, and our team is available to answer questions and help navigate the new software.
We look forward to the additional abilities FactorCloud will afford us in taking our clients’ businesses to the next level—now with even more speed, ease, and sophistication! Want to learn more? Contact our team today to discuss the new system and how it can help us serve you better and improve your funding experience today.